SMS Policy
Last updated: 8/21/2025
Probity Homes offers SMS text messaging services to provide you with important updates about your home service requests, including:
- Service request confirmations
- Contractor match notifications
- Appointment reminders
- Service updates and status changes
- Important account information
By providing your mobile phone number and submitting a service request, you expressly consent to receive text messages from Probity Homes and our partner service providers.
Consent is not required as a condition of purchasing any goods or services. You may opt out at any time.
Message frequency varies based on your service requests and interactions with our platform. You may receive:
- Immediate confirmation messages when you submit requests
- Updates when contractors are matched to your request
- Appointment confirmations and reminders
- Occasional promotional messages (with separate consent)
Message and data rates may apply. The number of messages you receive will depend on your use of our services. Check with your mobile carrier for details about your messaging plan.
Probity Homes is not responsible for any charges from your mobile carrier.
Our SMS service is supported by major U.S. carriers including:
AT&T, Verizon, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile.
If you have questions about your carrier's support, please contact your mobile provider.
You can opt out of receiving text messages at any time by:
- Replying STOP to any text message from us
- Texting STOP to 510-706-0516
- Contacting us at probityhomesllc@gmail.com
- Calling us at 510-706-0516
After opting out, you will receive one final confirmation message.
For help with our SMS program, you can:
- Reply HELP to any text message from us
- Text HELP to 510-706-0516
- Email us at probityhomesllc@gmail.com
- Call us at 510-706-0516
We respect your privacy and are committed to protecting your mobile information. Please review our Privacy Policy to understand how we collect, use, and protect your information, including your mobile phone number.
Mobile Information Protection Guarantee
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number and SMS consent information are kept strictly confidential and are only used for the specific purposes you have consented to receive messages about.
We may update this SMS Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Continued participation in our SMS program after changes constitutes acceptance of the updated policy.
If you have questions about this SMS Policy, please contact us:
Probity Homes LLC
Email: probityhomesllc@gmail.com
Phone: 510-706-0516
SMS: Text HELP to 510-706-0516